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We’re Here to Help
Whether you need assistance selecting a product, help with an order, or guidance on designing your office space, our experts are ready to assist you.
Connect Directly with Our CEO
Personal support, straight from the top.
At Vertu Living, we believe in putting our customers first. That’s why our CEO is personally available to address any concerns or feedback you may have.
Our CEO is committed to providing timely, thoughtful responses and ensuring that every interaction with Vertu Living exceeds your expectations.
Have a question? We are here to help.
How long until I receive my order?
We begin preparing your confirmed order immediately, on the same day (weekends included). Order is typically sent to the carrier within 1-2 days, and you will receive a shipping confirmation by email or SMS. Your order will arrive within 4-6 weeks. This confirmation contains a tracking number for the shipment status.
Do I get a tracking link?
Yes, you do. Shipments are protected by InsureShield™ and fully trackable. A tracking link will be provided to you in your shipping confirmation, sent from us by email or SMS. Any lost, damaged, or delayed shipments are covered in full. Feel free to track your order with this link: Track My Order-service
How much is the shipping cost?
We offer free premium shipping within the contiguous USA and almost European countries. Please refer to the checkout page to see the total shipping cost.
Do you offer financing?
Yes, we do. VertuLiving® is an official partner of pay-later services financing via Afterpay and Shop Pay. Explore Financing options
Where are the products manufactured?
For the best buying experience, Vertu Living® has evaluated and selected the best materials, craftsmanship, and quality control from around the world. We have a diversified supply chain, and our products are sourced and manufactured in places such as Vietnam, China, Mexico, and the USA.
Do you offer a product warranty?
Yes, every purchase includes a complimentary 5-year manufacturer warranty by Vertu Living®.
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